Privacy Policy

Effective Date: May 20, 2026

Last Updated: September 19, 2026

Website: https://piedmonttriadcandiednuts.com

Business Entity: Let’s Get Nutz LLC (a Totally Nutz Franchise d/b/a Piedmont Triad Candied Nuts)

This Privacy Policy describes how Let’s Get Nutz LLC (“the Company,” “we,” “us,” or “our”) collects, uses, protects, and discloses personal information obtained from site visitors and online store customers on https://piedmonttriadcandiednuts.com (“the Website”). The Company operates a gourmet nut roasting business based in Greensboro, North Carolina, providing fresh-roasted, cinnamon-glazed pecans, almonds, cashews, and specialty treats online and at live roasting events across North Carolina.

By accessing the Website, submitting an event booking inquiry, subscribing to the rewards program, or purchasing products, users acknowledge the data collection and application practices described in this Policy.

1. Information Collected

The Company collects personal information directly provided by users, alongside technical data captured automatically during site visits.

1. Information Provided Directly by Users

• Order and Checkout Data: When purchasing gourmet nut packages, gift boxes, or bulk orders, the Website collects full names, billing addresses, shipping addresses, email addresses, phone numbers, and payment details. Financial payment credentials (such as credit card numbers) are processed through secure, PCI DSS-compliant payment gateways and are never stored on Company servers.
• Event Booking Requests: When submitting inquiries via the “Reach out and Book an Event” form, the Website collects full names, email addresses, phone numbers, proposed event dates, event categories (e.g., weddings, corporate functions, festivals, private parties), city/venue locations, estimated guest counts, budget parameters, and custom operational notes.
• Rewards Club and Marketing Signups: When joining the Rewards Club or subscribing to newsletters, the Website collects the subscriber’s email address. This form utilizes an invisible honeypot field verification to block automated spam without harvesting extra personal data.

1. Information Collected Automatically

• Device and Usage Metrics: Upon visiting the Website, web servers automatically record internet protocol (IP) addresses, browser types, operating systems, referring URLs, pages viewed, and access timestamps.
• Cookie and Tracking Preferences: The Website uses the SureCookie management platform (“Powered by SureCookie”) to handle tracking technologies. Non-essential tracking scripts are blocked until the visitor selects affirmative tracking preferences via the cookie banner.

2. How Information Is Used

The Company processes personal data strictly for legitimate operational and legal business purposes, including:

• Processing transactions, managing orders, and delivering products through shipping carriers (USPS, UPS) or local delivery/event pickup.
• Issuing promotional discount codes (such as promotional coupons) and managing Rewards Club benefits.
• Responding to event catering inquiries, calculating quotes, and coordinating mobile roasting setups.
• Displaying customer ratings and feedback via Trustindex Google review integrations.
• Protecting the Website against fraud, automated bot abuse, and security vulnerabilities.
• Satisfying North Carolina sales tax obligations and legal recordkeeping standards.

3. Information Sharing and Disclosure

Personal data is never sold, rented, or traded to third parties for independent marketing purposes. Information is shared exclusively with essential service partners operating under binding confidentiality standards:

• Fulfillment and Shipping Partners: Customer names, delivery addresses, and contact phone numbers are shared with logistics carriers (e.g., USPS, UPS) to complete order deliveries.
• Payment Gateways: Payment card details are transmitted directly to PCI-compliant payment processors to complete financial transactions.
• Technical Infrastructure Providers: Data is processed through software providers supporting hosting, form delivery, SureCookie consent logging, and Trustindex review integrations.
• Legal and Regulatory Disclosures: Personal data may be disclosed if required by law, subpoena, or government regulation, or when necessary to protect legal rights, property, customer safety, or respond to security breaches under North Carolina law.

4. Cookie Governance and Preference Management

The Website utilizes SureCookie to provide visitors with transparent control over website tracking.

Cookie Classifications:

• Strictly Necessary: Essential for core website operations, including cart persistence and secure checkout navigation. These cannot be disabled.
• Performance and Analytics: Assist in analyzing site traffic, usage patterns, and event form interaction rates.
• Functionality and Media: Power interactive elements, such as Trustindex review widgets.
• Marketing: Measure conversion metrics associated with promotional marketing campaigns.

Visitors can modify or revoke cookie preferences at any time by selecting the “Cookie Settings” link located in the Website footer.

5. Data Security Safeguards

In accordance with the North Carolina Identity Theft Protection Act (N.C.G.S. § 75-60 et seq.), the Company maintains administrative, technical, and physical safeguards designed to protect personal identifying information against unauthorized access, destruction, loss, or alteration. Web interactions are encrypted using SSL/TLS technology. Interactive forms incorporate anti-spam field protections to safeguard user entries.

While rigorous safety protocols are enforced, no electronic storage or Internet transmission can be guaranteed to be completely secure. In the event of a security incident affecting personal information, the Company will issue notifications pursuant to the North Carolina Breach Notification Law (N.C.G.S. § 75-65) without unreasonable delay.

6. Protection of Children’s Privacy

The Website offers gourmet food items and event catering services intended for general adult audiences. The Company does not knowingly collect or solicit personal information from children under the age of 13. If the Company learns that personal data has been collected from a child under 13 without verified parental consent, that information will be promptly deleted.

7. Data Retention and Disposal

Personal information is retained only for as long as necessary to fulfill the purposes detailed in this Policy, satisfy legal accounting obligations, or resolve commercial disputes. When data is no longer required, it is permanently sanitized or destroyed using secure disposal methods in compliance with N.C.G.S. § 75-64.

8. User Rights and Controls

Customers and website visitors maintain choices regarding their personal data:

• Direct Marketing Opt-Out: Subscribers can opt out of promotional communications at any time by clicking the “Unsubscribe” link in any marketing email or by contacting the Company directly.
• Access and Correction Requests: Users may request access to, correction of, or deletion of their personal information maintained by the Company by submitting a written request to the contact address below.

9. Third-Party Links and External Services

The Website may display links to social media platforms (such as Instagram and Facebook) or external vendor sites. The Company is not responsible for the privacy practices or content of third-party platforms. Users are encouraged to review the individual privacy policies of any third-party destination they visit.

10. Policy Updates and Revisions

This Privacy Policy may be updated periodically to reflect changes in business operations, technology integrations, or regulatory requirements. Revised policies will be published directly to the Website featuring an updated “Effective Date” at the top. Continued use of the Website after revised terms are posted constitutes acceptance of the updated Policy.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or company data practices, please contact:

Let’s Get Nutz LLC (a Totally Nutz Franchise d/b/a Piedmont Triad Candied Nuts)

Greensboro, North Carolina

Phone: (336) 355-8475

Email: letsgetnutz@totallynutz.com

Website: https://piedmonttriadcandiednuts.com