Totally Nutz FAQ
Frequently Asked Questions
General FAQs.
How long do candied nuts stay fresh?
Stored in an airtight container at room temperature, our candied nuts stay fresh for at least 4 weeks. Keep them in the fridge & they’ll hold for up to three months or freeze for longer storage without losing crunch. We generally don’t realize how long roasted nuts will stay fresh & tasty under the right conditions. All our gift boxes contain sealed bags after we fill & package your order for optimal freshness until they’re unsealed.
Our raw nuts have a shelf life of up to 2 years, & we never keep them longer than about 6 months in proper dry, cool storage.
How do I warm up your nuts before serving them at home or at a party?
MICROWAVE OVEN
Spread 1/4 pound of almonds on flat dish & cover with paper towel. Heat on the lowest setting of the microwave for 2-1/2 minutes. Rotate plate halfway through. Lengthen time by one minute for 1/2 pound.
CONVENTIONAL OVEN
Spread 1/4 pound of almonds on a cookie sheet & cover with aluminum foil. Place on bottom rack. Heat at 250 degrees for approximately 7 minutes (10 min for 1/2 pound).
*All ovens vary, so adjust the time period according to your specific appliance.
Refrigerate our nuts for freshness, if you desire to extend them over time!
Are your nuts vegan or gluten-free?
Yes, we are happy to ensure that our nuts are vegan-friendly, even down to the sugar processing, & gluten-free. Totally Nutz provides a great healthy option for snacking for those that are vegan and/or have a gluten intolerance.
Our raw nuts have a shelf life of up to 2 years, & we never keep them longer than about 6 months in proper dry, cool storage.
Do you roast the nuts on-site at events?
Yes, our event cart includes a German roaster that creates small batches of fresh candied nuts with our signature seasoning throughout your event, so guests get the smell & the warm, just-roasted crunch, not pre-bagged product.
Do you ever use peanuts in your roasting for those concerned with peanut allergies?
Are you permitted, insured, & certified?
Do you work with athletic, music, & other regularly scheduled events' vendor managers to sell grab & go paper cone snack packs or poly bags at your concession stands?
What are your shipping prices & policies?
We made this very straightforward. Any online order over $75 before taxes includes FREE shipping. Any order under $75 before taxes is $10 flat rate. Our packages ship either USPS or UPS with tracking information provided.
We offer local delivery & pick up options for your convenience. Please visit our Shipping, Local Delivery, & Return Policy page for more information.
How far in advance should I book an event?
The short answer is as early as you start event planning. Fall festival season & the holidays book up the fastest. We recommend reserving at least 4–6 weeks out for weekend festivals & markets, & 2–3 months out for weddings & large company & organization events.
Do you sell your nuts outside of the Triad, North Carolina?
Absolutely yes, our online shop ships nationwide in the United States. Local Triad customers can also pick up at select events or request local delivery at checkout. We carefully package & protect your order, provide tracking, & monitor your order. We’d love to mail you or someone you appreciate the sweet gift of delicious cinnamon-glazed fresh roasted Totally Nutz to brighten your day.
Is there a minimum order for bulk gifting?
Bulk orders start at 10 units or 5 pounds, with tiered pricing at a discount for higher quantities. See our options and offerings on our gifting page.
Events FAQs.
How much does it cost to book your cart for an event?
Pricing depends on guest count, event length, travel distance, permits, &/or insurance requirements, but most bookings fall in a similar range to other mobile food vendors roughly $10–$20 per guest, with a minimum spend to cover operations & travel. We can also operate as a typical event vendor to take customer payments directly onsite if that’s the structure of your event. Share your date & guest count on the booking form & we’ll send an exact quote within one business day. We can also set up virtual video &/or phone call meetings.
We can also ship bulk orders so you can add Totally Nutz to any of your events anywhere in the United States!
Is there a minimum guest count to book?
How far in advance do I need to book?
What do you need from us onsite (power, space, permits, insurance)?
Our cart is largely self-contained, but we do need a level setup spot roughly 12×12 ft & access to standard power if roasting onsite for several hours. If you can provide 220V 30A power, even better. Our extremely quiet electric EcoFlow Delta 3 Pro generator can power a normal event timeframe, but having at least standard 110V household power is great. Access to water is important so we can fill our roasting water pitchers, our event cart’s handwashing sink tank, & our utensil cleaning station.
We can provide heavy-duty potable hoses & extension cords for distant runs to the sources. We bring coolers & our EcoFlow GLACIAL Classic 3-in-1 portable fridge & freezer. We can even provide a PA sound system with microphones & DJ/MC entertainment, as add-on services.
If your venue requires local vendor permits or insurance certificates (COI), let us know early so we can provide that documentation, since it takes some lead time.
Totally Nutz has 30+ years of experience creating the process & operations that foster the utmost service experience possible. We are a fun, family-oriented & operated community that supports each other in all we do.
What's your weather or cancellation policy for outdoor events?
For outdoor events, we’ll strive to build the simplest rain plan into every outdoor booking (covered tent option or rescheduled date), so weather won’t cancel your order outright. That is, of course, if we can work out a solid contingency plan based on the situation & conditions, with safety, practicality, & logistics in mind. Cancellations made outside the final week of your event typically receive a partial refund of any deposit; full terms go out with your booking confirmation based on our mutual agreement.
Do you ever use peanuts in your roasting for those concerned with peanut allergies?
NO. We intentionally do not sell or roast peanuts in our roaster at all. When we offer butter toffee peanuts during the holiday season, those are roasted elsewhere & not in our roaster. We take great care & are super empathetic to those with allergies. All our nuts are tree nuts, so please be aware.
We’re SafeServ Food Handler certified. We always carry EpiPens, Narcan, Bendaryl, & multiple first aid kits onsite in case of emergency. We’re trained to intervene via CPR/AED/First Aid & Stop the Bleed certifications.
Are your nuts vegan or gluten-free?
Yes, we are happy to ensure that our nuts are vegan-friendly, even down to the sugar processing, & gluten-free. Totally Nutz provides a great healthy option for snacking for those that are vegan &/or have a gluten intolerance.
